14 days
support volume after we cleaned the ops UI
Case study
NGOS ERP Case Study
Problem → solution → stack → timeline → measurable results.
Results
Outcomes measured after launch
2 weeks faster
activation within the first week of onboarding
Challenge
What was broken
Legacy processes and fragmented tools blocked growth.
- Manual workflows and poor visibility
- Tools that could not integrate cleanly
Solution
What we shipped
Phased product delivery with integrations and operator UX.
Problem
Operators spent hours reconciling data across tools. Leadership lacked trustworthy KPIs.
Solution
We shipped a phased platform: core workflows first, then automation and AI assists.
Tech stack
Laravel/Node APIs, React/Next admin, PostgreSQL, queue workers, observability.
Timeline
42 weeks from discovery kickoff to production launch.
Results
- Faster cycle time for core operations
- Fewer support tickets after launch
- Clear ownership of metrics
More work
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Ajnara Homes, Greater Noida, Uttar Pradesh, 201304, India
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