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Case study

OpenField NGO: Donor CRM

A phased rebuild for OpenField NGO with weekly demos and measurable KPIs.

education Timeline: 12 weeks OpenField NGO

परिणाम

Outcomes measured after launch

34%

CSAT after launch

6 weeks

reporting latency cut

92%

shorter time-to-first-release

चुनौती

What was broken

Integrations failed quietly and eroded trust in reports.

  • Fragmented tools across teams
  • No single source of truth for leadership metrics

समाधान

What we shipped

Strangler migration plus observability from day one.

Problem

Customer onboarding stalled whenever a human had to chase missing documents.

Solution

We shipped a phased platform: core workflow first, then automation and reporting.

Tech stack

Documented in the project meta — chosen for maintainability and the client’s hiring plan.

Timeline

12 weeks from kickoff to production, with weekly demos and a frozen launch checklist.

Results

Outcomes are listed above. We only publish metrics the client approved for public use.

Trust

Verified reviews & directories

E-E-A-T signals from platforms buyers already check.

Authority

Recognition

  • Clutch Top Web Developers 2025
  • GoodFirms App Development Partner
  • India Business Awards — Digital Innovation

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