On this page
A practical cut of Hospitality: AI Evaluation Harness Guide for engineering and product leads — decisions first, framework essays last.
Who this is for
Instrument the happy path and the ugly path. Silent failures are what turn a launch into a weekend incident.
Decisions that still look smart in 18 months
Use boring technology where the risk is operational. Save novelty for the one wedge that makes the product worth buying.
Build checklist we actually use
Teams that write trade-offs down before coding burn fewer sprints when a stakeholder changes their mind mid-build. We keep ADRs short on purpose.
Failure modes we keep seeing
Teams that write trade-offs down before coding burn fewer sprints when a stakeholder changes their mind mid-build. We keep ADRs short on purpose.
How we measure rollout
Ship a thin vertical slice, measure, then widen. Big-bang rewrites rarely survive the first month of real traffic.
We update this when delivery patterns change on live client work.