22%
support volume after we cleaned the ops UI
Case study
Mittal Physiotherapy & Aesthetic Clinic: Security Product Site
Security Product Site delivered for Mittal Physiotherapy & Aesthetic Clinic without a big-bang cutover.
Results
Outcomes measured after launch
14 days
reporting wait time for Monday leadership packs
2 weeks faster
support volume after we cleaned the ops UI
Challenge
What was broken
Integrations failed quietly and eroded trust in reports.
- Fragmented tools across teams
- No single source of truth for leadership metrics
Solution
What we shipped
Phased platform with integrations and operator-first UX.
The problem
The legacy system couldn’t expose clean APIs without brittle screen scraping that broke every other release.
What we built
We redesigned the ops UI around the five actions people take 80% of the day — and deleted the rest of the noise.
Stack
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
Timeline
20 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Results
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
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Verified reviews & directories
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Authority
Recognition
- Clutch Top Web Developers 2025
- GoodFirms App Development Partner
- India Business Awards — Digital Innovation
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