19%
client CSAT on delivery communication
Case study
Ishifo: Patient Portal
A phased rebuild for Ishifo with weekly demos and measurable KPIs.
Results
Outcomes measured after launch
4.9/5
checkout conversion on the redesigned funnel
40% fewer tickets
activation within the first week of onboarding
Challenge
What was broken
Manual reconciliation and unclear ownership blocked growth.
- Fragmented tools across teams
- No single source of truth for leadership metrics
Solution
What we shipped
Strangler migration plus observability from day one.
The problem
Onboarding stalled every time a human had to chase a missing document by email.
What we built
A strangler migration moved traffic journey-by-journey with dual-run checks so nobody flipped a big red switch on Friday.
Stack
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
Timeline
16 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Results
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
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Trust
Verified reviews & directories
E-E-A-T signals from platforms buyers already check.
Authority
Recognition
- Clutch Top Web Developers 2025
- GoodFirms App Development Partner
- India Business Awards — Digital Innovation
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