40% fewer tickets
client CSAT on delivery communication
Case study
How Arme Locks replaced fragile tools with a system operators trust.
Results
40% fewer tickets
client CSAT on delivery communication
3.1×
activation within the first week of onboarding
19%
client CSAT on delivery communication
Challenge
Manual reconciliation and unclear ownership blocked growth.
Solution
Phased platform with integrations and operator-first UX.
Before leadership meetings, the same numbers lived in three spreadsheets and nobody trusted which one was current.
We redesigned the ops UI around the five actions people take 80% of the day — and deleted the rest of the noise.
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
20 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
Only links that belong with this page — silo neighbors, related proof, and next steps — so readers and search engines can follow one clear topic.
17 linked pages · target 15–25
Hubs that connect every page — services, industries, proof, and process — so you can move across the site without dead ends.
Trust
E-E-A-T signals from platforms buyers already check.
Authority
Share your roadmap. We’ll come back with scope options, timeline ranges, and who from Shriram IT Ventures should be in the room.