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Case study

UrbanNest Prop: Dispatch Board v2

A phased rebuild for UrbanNest Prop with weekly demos and measurable KPIs.

logistics Timeline: 20 weeks UrbanNest Prop

Results

Outcomes measured after launch

92%

CSAT after launch

41%

reporting latency cut

11 days

shorter time-to-first-release

Challenge

What was broken

Manual reconciliation and unclear ownership blocked growth.

  • Fragmented tools across teams
  • No single source of truth for leadership metrics

Solution

What we shipped

Automation with human approval for high-risk steps.

Problem

Customer onboarding stalled whenever a human had to chase missing documents.

Solution

We shipped a phased platform: core workflow first, then automation and reporting.

Tech stack

Documented in the project meta — chosen for maintainability and the client’s hiring plan.

Timeline

20 weeks from kickoff to production, with weekly demos and a frozen launch checklist.

Results

Outcomes are listed above. We only publish metrics the client approved for public use.

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Trust

Verified reviews & directories

E-E-A-T signals from platforms buyers already check.

Authority

Recognition

  • Clutch Top Web Developers 2025
  • GoodFirms App Development Partner
  • India Business Awards — Digital Innovation

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