6 weeks
fewer support tickets
Case study
A phased rebuild for Stackmere SaaS with weekly demos and measurable KPIs.
Results
6 weeks
fewer support tickets
2.1×
higher conversion
41%
cost reduction in ops
Challenge
Integrations failed quietly and eroded trust in reports.
Solution
Automation with human approval for high-risk steps.
The legacy system could not expose clean APIs without brittle screen scraping.
We shipped a phased platform: core workflow first, then automation and reporting.
Documented in the project meta — chosen for maintainability and the client’s hiring plan.
12 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Outcomes are listed above. We only publish metrics the client approved for public use.
More work
Parent hubs, silo neighbors, related services, proof, and next steps — structured so readers and search systems can follow the topic.
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Trust
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Authority
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