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Case study

PayNest Onboarding Engine

KYC and activation flows redesigned for clarity, speed, and compliance evidence.

Fintech PayNest

Results

Outcomes measured after launch

12 weeks

Time-to-value

-40%

Manual reconciliation hours

99.9%

Uptime after launch

Challenge

What was broken

High drop-off during document upload and verification waits.

Solution

What we shipped

Progressive disclosure UX, async verification statuses, and stronger observability.

Outcome

PayNest reduced friction without weakening controls — with clearer states and retry paths users could understand.

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Trust

Verified reviews & directories

E-E-A-T signals from platforms buyers already check.

Authority

Recognition

  • Clutch Top Web Developers 2025
  • GoodFirms App Development Partner
  • India Business Awards — Digital Innovation

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