3.1×
activation within the first week of onboarding
Case study
A phased rebuild for Mittal Physiotherapy & Aesthetic Clinic with weekly demos and measurable KPIs.
Results
3.1×
activation within the first week of onboarding
40% fewer tickets
support volume after we cleaned the ops UI
4.9/5
support volume after we cleaned the ops UI
Challenge
Integrations failed quietly and eroded trust in reports.
Solution
Automation with human approval for high-risk steps.
Before leadership meetings, the same numbers lived in three spreadsheets and nobody trusted which one was current.
We shipped in phases: core workflow first, then automation and reporting once the data was honest.
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
10 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
Only links that belong with this page — silo neighbors, related proof, and next steps — so readers and search engines can follow one clear topic.
17 linked pages · target 15–25
Hubs that connect every page — services, industries, proof, and process — so you can move across the site without dead ends.
Trust
E-E-A-T signals from platforms buyers already check.
Authority
Share your roadmap. We’ll come back with scope options, timeline ranges, and who from Shriram IT Ventures should be in the room.