19%
reporting wait time for Monday leadership packs
Case study
Lifecare Navada: Matrimony Portal
A phased rebuild for Lifecare Navada with weekly demos and measurable KPIs.
Results
Outcomes measured after launch
4.9/5
support volume after we cleaned the ops UI
40% fewer tickets
reporting wait time for Monday leadership packs
Challenge
What was broken
Legacy workflows could not keep up with volume.
- Fragmented tools across teams
- No single source of truth for leadership metrics
Solution
What we shipped
Automation with human approval for high-risk steps.
The problem
Onboarding stalled every time a human had to chase a missing document by email.
What we built
We shipped in phases: core workflow first, then automation and reporting once the data was honest.
Stack
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
Timeline
10 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Results
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
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Authority
Recognition
- Clutch Top Web Developers 2025
- GoodFirms App Development Partner
- India Business Awards — Digital Innovation
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