14 days
checkout conversion on the redesigned funnel
Case study
Lifecare Navada: Ecommerce Catalog
Ecommerce Catalog delivered for Lifecare Navada without a big-bang cutover.
Results
Outcomes measured after launch
22%
support volume after we cleaned the ops UI
31%
client CSAT on delivery communication
Challenge
What was broken
Legacy workflows could not keep up with volume.
- Fragmented tools across teams
- No single source of truth for leadership metrics
Solution
What we shipped
Phased platform with integrations and operator-first UX.
The problem
Onboarding stalled every time a human had to chase a missing document by email.
What we built
We redesigned the ops UI around the five actions people take 80% of the day — and deleted the rest of the noise.
Stack
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
Timeline
16 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Results
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
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Trust
Verified reviews & directories
E-E-A-T signals from platforms buyers already check.
Authority
Recognition
- Clutch Top Web Developers 2025
- GoodFirms App Development Partner
- India Business Awards — Digital Innovation
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