14 days
reporting wait time for Monday leadership packs
Case study
How Billing Paragliding Association replaced fragile tools with a system operators trust.
Results
14 days
reporting wait time for Monday leadership packs
22%
support volume after we cleaned the ops UI
31%
activation within the first week of onboarding
Challenge
Integrations failed quietly and eroded trust in reports.
Solution
Strangler migration plus observability from day one.
The legacy system couldn’t expose clean APIs without brittle screen scraping that broke every other release.
We shipped in phases: core workflow first, then automation and reporting once the data was honest.
Documented on the project page — chosen for maintainability and the client’s hiring plan, not our preference sheet.
14 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Outcomes are listed above. We only publish numbers the client signed off for public use.
More work
Only links that belong with this page — silo neighbors, related proof, and next steps — so readers and search engines can follow one clear topic.
18 linked pages · target 15–25
Hubs that connect every page — services, industries, proof, and process — so you can move across the site without dead ends.
Trust
E-E-A-T signals from platforms buyers already check.
Authority
Share your roadmap. We’ll come back with scope options, timeline ranges, and who from Shriram IT Ventures should be in the room.